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Certified
Electronics is an authorized service
center for selected extended service contracts. We perform service for Aon/TWC, Assurant, Banker Warranty Group, National Service
Alliance/Costco, NEW, Phillips Priority, Service Net, Warrantech,
and can handle all paper work for you. In addition, we are also authorized to perform service
on manufacturer's extended service contract for Hitachi, Mitsubishi, Panasonic and Toshiba. If you have one of
the manufacturer's contracts, you have to contact the manufacturer's customer
relations department to attain authorization. For a complete list of
manufacturers and types of equipment that we service, please go to our Products Serviced page.
Getting service
To attain service under your third party extended service contract, you will need to first call your contract company and request
service.
They will then FAX a service request form with an authorization to us. We
will than contact you directly. If not supplied by your contract company, you
will need to supply the following information:
Make or Brand of
Television
Model number
Serial number
Proof of Contract ( Copy of contract or authorization letter )
Description of problem
Some common service requests that are not covered by
extended service contract:
Setup or cabling installation
Customer education
Net Command or Guide plus programming.
Cosmetic or Screen damage.
Customer Abuse ( Scratches on or
throwing something though the screens
of a projection TV, letting a pet urinating in the vent
holes of your TV, etc...)
Certified Electronics Warranty
All repairs are warranted for only
the service performed for a period of 90 days from the date of return to the
customer, on labor only, unless otherwise stated in writing. Individual manufacturer’s
warranties apply on all parts. All parts and accessories sales are final.
Warranty returns only.
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© 2010 Certified Electronics
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